Acceptable use policy

YelMail exists to protect people's privacy. This policy explains what you may not do with the Service. It is part of our Terms of service and applies to the website, browser extension, mobile apps and API.

You may not use YelMail to

• break the law, or help anyone else break it;
• commit fraud, phishing, identity theft or impersonation, or receive stolen data, credentials or payment details;
• create accounts in bulk, or abuse free trials, sign-up bonuses, referral programmes, promotions, votes or reviews on other services;
• get around a ban, suspension or block on another service;
• harass, threaten, stalk or exploit anyone;
• receive, store or share child sexual abuse material. We report it to the relevant authorities;
• receive or distribute malware, or content that infringes someone else's intellectual property;
• verify accounts or services that are used for spam, scams or other abuse.

You may not use the Service in a way that

• tries to access inboxes, accounts or data that are not yours, or to guess or collect other people's addresses;
• probes, scans or tests the security of our systems without our written permission. Security research is welcome: email [email protected] first;
• overloads, disrupts or interferes with the Service, including through excessive automated requests;
• scrapes the website or automates it in ways other than through our published API;
• gets around rate limits, plan limits, domain restrictions or other technical measures;
• resells, rents or sublicenses the Service, or uses it to build a competing temporary email service;
• uses reserved addresses such as postmaster, abuse or admin to impersonate us or domain owners.

How we enforce this policy

We may, without notice:

• block senders or sender domains;
• delete inboxes and emails;
• limit, suspend or close accounts and revoke API keys;
• refuse service to IP addresses or networks;
• report illegal activity to the authorities and cooperate with lawful requests.

Accounts closed for serious or repeated violations are not eligible for a refund.

Report abuse

If you believe a YelMail address is being used for abuse, email [email protected] with:

• the YelMail address involved;
• the date and time (with time zone) of the activity;
• for email-related reports, the full message headers if you have them;
• a short description of what happened.

We review every report. Because inboxes are temporary, please report as soon as possible.

If you run a website

Some services choose to block disposable email addresses at sign-up. That is your choice, and we will not help anyone evade such blocks.