# Contact

> Get help with YelMail: support, billing, privacy requests, abuse reports and security issues.

Source: https://yelmail.com/contact · Last updated: 2026-10-02

We are a small team and read every message. We usually reply within one business day.

## Before you write

- **How the service works:** most answers are in the [FAQ](https://yelmail.com/faq).
- **Developer API:** see the [API documentation](https://yelmail.com/developers).
- **Cancel Premium:** go to Account → Billing, or read our [Refund policy](https://yelmail.com/refunds).
- **Delete your data:** see [Delete your account](https://yelmail.com/delete-account).

## Email us

| Topic | Email |
| --- | --- |
| Help, billing and account questions | [support@yelmail.com](mailto:support@yelmail.com) |
| Privacy and data requests | [privacy@yelmail.com](mailto:privacy@yelmail.com) |
| Abuse reports | [abuse@yelmail.com](mailto:abuse@yelmail.com) |
| Security vulnerabilities | [security@yelmail.com](mailto:security@yelmail.com) |

When writing about your account, please use the email address you signed up with. For problems with a specific inbox, include the temporary address and the approximate time the email was sent.

**Please do not send sensitive information**, such as passwords or card numbers, by email.

## Reporting abuse

Include the YelMail address involved, the date and time (with time zone) of the activity and, if you have them, the full email headers. See our [Acceptable use policy](https://yelmail.com/acceptable-use) for details.

## Why not a contact form?

YelMail addresses are receive-only, so we cannot reply to a temporary address. Please write from a real address you can access.